Warranty Info

My guns broke, what next?

Below we have compiled a quick list of steps you can take to try and fix your replica yourself; otherwise, proceed further down this page->

Troubleshooting

Blowback Issues

Blowback issues can be caused by many things, from broken parts, to simple things like low gas. Below is a list of easy to fix issues.

  • Low gas can cause issues, please make sure you are using a near full can.

  • Airsoft guns don't like the cold, make sure your gun and magazine are around 70F before firing.

  • Make sure your replica is well lubricated, apply silicone oil onto any parts where friction may be found.

  • When filling your magazine, please do so upside down.

  • If you own an AEG with blowback, none of these will apply. The most simple cause of error is lack of BBs in your magazine for said scenario.

Leaking Magazine

For a leaky magazine, there is little you can do without disassembly. Please contact us for a replacement.

BBs don't come out

If the BB does not leave the barrel, whether AEG or gas, the chance of revival without a technician are slim. Here are a few things that may help though:

  • Turn your hop-up off (if applicable)

  • Make sure your magazine is loaded

  • In the case of GBB guns (or odd balls like the PSG) please make sure you rack the slide/ bolt carrier when you insert a new magazine

Is My Warranty Claim Still Valid?

We pride ourselves on having bullet-proof warranties, no loop-holes, hidden snakes, or difficulties. As long as you've done to following, your'e good and its on us!-

  • have NOT opened your replicas internals.

  • Have used the recommended power source.

  • have not removed your orange tip.

Repair Form, Please Include Order # And Issue.